Carlo Russo Wine & Spirit World Shipping Policy
Please Note: Pricing errors do occur from time to time. If an item is mis-priced online for ANY REASON including but not limited to system error, we reserve the right to cancel the order. In this event we will contact you and try our best to come to an amicable agreement.
All wines delivered must be received and signed for by an adult of legal drinking age. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left.
We ship via FedEx and UPS:
- Ground Service - approximately 3-7 business days in transit
- 2nd Day Air - 2 business days in transit
- Next Day Air - 1 business day in transit
We also deliver to our local area. Call for specific towns: 201-444-2033.
For Express shipping rates, please e-mail or call us with your zip code and number of bottles.
All orders will be confirmed via e-mail and processed within two business days. We will contact you by the end of the next business day if there are any problems with your order.
Shipping charges are calculated automatically by our website dependent on your zip code, package weight, and package value. Insurance is automatically included. If you would like to know the shipping cost to a particular area please e-mail us your zip code and number of bottles. We can give you a ballpark estimation this way.
Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified, you have to provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card you will be informed and the order will not be processed until we hear from you.